Privacy Policy

Who We Are

We are Next Level Season Ticket Club LLC (“Next Level”), based out of Roanoke,Texas.

IP Data

When you register or place an order on the App, Next Level collects the data provided by the user of the App plus the user’s IP address and browser user agent string to help spam detection.

Cookies

If you register or place an order on the App, Next Level will save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again. Likewise, Next Level will also save your payment information for your convenience, but only if you request that Next Level retain it.

Embedded Content

The App may include embedded content (e.g. videos, images, articles, etc.).Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Limited Data Sharing

Next Level will share your data in the App, and with third parties (such as payment processors), only to the extent necessary to purchase and sell tickets to sporting events. Next Level will not otherwise sell your data or provide it to anyone.

Data Retention

Next Level will retain your data so long as you hold an active account on the App. Next Level will erase your data if your account becomes inactive or if you request Next Level to cancel your account.

Terms and Conditions for Use of Next Level Season Ticket Club App

These Terms and Conditions govern your use of the Next Level Season Ticket Club App. By using this App, you certify that you have read and reviewed these Terms and Conditions and that you agree to comply with them. If you do not want to be bound by these Terms and Conditions, you are advised to stop using the App accordingly. Next Level Season Ticket Club LLC (“Next Level”) only grants use and access of this App, its products, and its services to those who have accepted its terms.

Privacy

Your use of this App is subject to Next Level's Privacy Policy. Please review our Privacy Policy, which informs users of our data collection practices.

Electronic Communications

Using the App or sending emails to Next Level constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the App, satisfy any legal requirement that such communications be in writing.

Your Account

If you use this App, you are responsible for maintaining the confidentiality of your account and password and for restricting access to the App, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Next Level is not responsible for third party access to your account that results from theft or misappropriation of your account. Next Level and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

Age Restriction

You must be at least 18 (eighteen) years of age before you can use this App. By using this App, you warrant that you are at least 18 years of age and you may legally adhere to these Terms and Conditions. Next Level assumes no responsibility for liabilities related to age misrepresentation.

Cancellation/Refund Policy

You may cancel your account at any time. You have no right to a refund of money paid.

Links to Third Party Apps/Third Party Services

This App may contain links to other websites ("Linked Apps"). The Linked Apps are not under the control of Next Level and Next Level is not responsible for the contents of any Linked App, including without limitation any link contained in a Linked App, or any changes or updates to a Linked App. Next Level is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Next Level of the site or any association with its operators.

Certain services made available via this App may be delivered by third party sites and organizations. By using any product, service or functionality originating from such third party sites and organizations, you hereby acknowledge and consent that Next Level may share such information and data with any third party with whom Next Level has a contractual relationship to provide the requested product, service or functionality on behalf of the App’s users and customers.

No Unlawful or Prohibited Use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use the App, strictly in accordance with these Terms and Conditions. As a condition of your use of the App, you warrant to Next Level that you will not use the App for any purpose that is unlawful or prohibited by these Terms and Conditions. You may not use the App in any manner which could damage, disable, overburden, or impair the App or interfere with any other party's use and enjoyment of the App. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the App.

All content included as part of the App, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the App, is the property of Next Level or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the App. Next Level content is not for resale. Your use of the App does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Next Level and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. Next Level does not grant you any licenses, express or implied, to the intellectual property of Next Level or our licensors except as expressly authorized by these Terms and Conditions.

International Users

The App is controlled, operated and administered by Next Level from our offices within the USA. If you access the App from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Next Level content accessed through the App in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Indemnification

You agree to indemnify, defend and hold harmless Next Level, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the App or services, any user postings made by you, your violation of any terms of these Terms and Conditions or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Next Level reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Next Level in asserting any available defenses.

Disputes

In the event that a dispute occurs between the parties arising from these Terms and Conditions, the parties agree to enter into mediation to attempt to resolve the dispute. If the dispute cannot be resolved by mediation, then the parties shall submit their dispute for binding arbitration under the rules of the American Arbitration Association. Absent agreement to the contrary by the parties, mediation, and if necessary, binding arbitration, shall take place within Denton County, Texas, at such location as the mediator or arbitrator selects. Should litigation arising from these Terms and Conditions take place, such litigation must be filed and maintained in a court of competent jurisdiction physically located within Denton County, Texas. The parties consent to venue of any such litigation to be in Denton County, Texas, and to personal jurisdiction over them by courts physically located within Denton County, Texas.

Class Action Waiver

Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Next Level agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE APP MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. NEXT LEVEL SEASON TICKET CLUB LLC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE APP AT ANY TIME.

NEXT LEVEL SEASON TICKET CLUB LLC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE APP FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. NEXT LEVEL SEASON TICKET CLUB LLC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NEXT LEVEL SEASON TICKET CLUB LLC AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE APP, WITH THE DELAY OR INABILITY TO USE THE APP OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE APP, OR OTHERWISE ARISING OUT OF THE USE OF THE APP, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF NEXT LEVEL SEASON TICKET CLUB LLC OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE APP, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE APP.

Termination/Access Restriction

Next Level reserves the right, in its sole discretion, to terminate your access to the App and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, these Terms and Conditions are governed by the laws of the State of Texas and you hereby consent to the exclusive jurisdiction and venue of courts in Texas in all disputes arising out of or relating to the use of the App. Use of the App is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Next Level as a result of these Terms and Conditions or use of the App. Next Level's performance of its obligations under these Terms and Conditions is subject to existing laws and legal process, and nothing contained in these Terms and Conditions is in derogation of Next Level's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the App or information provided to or gathered by Next Level with respect to such use. If any part of these Terms and Conditions is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms and Conditions shall continue in effect.

Unless otherwise specified herein, these Terms and Conditions constitute the entire agreement between the user and Next Level with respect to the App and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Next Level with respect to the App. A printed version of these Terms and Conditions and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that these Terms and Conditions and all related documents be written in English.

Changes to Terms

Next Level reserves the right, in its sole discretion, to change the Terms and Conditions under which use of the App is offered. The most current version of the Terms and Conditions will supersede all previous versions. Next Level encourages you to periodically review the Terms and Conditions to stay informed of updates.

Contact Us

Next Level welcomes your questions or comments regarding these Terms and Conditions: Next Level Season Ticket Club LLC

Email address: ccrespo@nextlevelstc.net

Effective as of April 27, 2023